Correspondence management system

The administrative communications management system represents a vital element in managing correspondence, achieving coordination and effective communication within institutions, and enhancing operational efficiency by automating the work of departments and sections in the facility and following up on correspondence and communication between employees, as the communications or correspondence system is considered one of the most important systems used in facilities, governmental and major companies towards digital transformation.

Here we are not talking about the outgoing and incoming system as is the case now, but rather about an integrated system for recording correspondence, automating workflow, creating electronic forms, creating documents, integrating digital signatures, and managing tasks, in addition to managing committees.

Main features

Business Automation & workflows

Our system provides an easy and simple environment for recording outgoing and incoming transactions and classifying them based on their degree of confidentiality. It is possible to create outgoing or incoming transactions with different classifications and follow them up, raising the level of efficiency and speed of your organization.

Workflow automation

Our system is characterized by a simple and intelligent workflow and the ability to direct outgoing and incoming correspondence to individuals or departments to process or respond to them.

Creating documents

The system provides the possibility of creating correspondence and letters electronically instead of creating them manually. Thus, paper transactions are replaced with electronic transactions.

Integration of digital signature

The system is featured by the ability to include digital signature and notation in the management of correspondence and documents to ensure their signature by those who are authorized to sign.

Managing electronic

forms

The system allows the creation of dynamic services in the form of forms that are filled out by users so that they follow pre-defined paths and are seamlessly integrated into the correspondence solution.

Transaction indexing

Full support for the transaction and index archive system, so that the user can create an index directory, modify or delete the index directory, link a transaction to an index, or unlink a transaction index through a barcode based on permissions granted to the user.

Committee management

The system also contains complete management of committees, so that the user can create a committee of members, modify or delete the committee, or search for a committee within the search criteria based on the powers given to the user.

Task management

The system also allows managing sent and received tasks for users so that the user can create a specific task for another user within a specific period.

The impact on digital transformation

A correspondence management solution plays a crucial role in an organization’s digital transformation journey by:

Increasing efficiency and saving a lot of time and effort spent on workflow procedures, which positively affects the performance of employees.
Keep all transactions and documents electronically to ensure that they are not lost or damaged
Ease of collecting and managing data to make appropriate decisions.
Simplifying communications to ensure efficient transaction flow, speed of performance, and remote cooperation in line with the advanced work environment led by digital transformation, which supports the institution’s goals in digital transformation.

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Correspondence management system